Client Management - Tips, Tricks and Tools

Come to this session to learn the key elements to properly and efficiently manage your Notes clients from beginning to end. Learn about options to inventory your environment so you can predict the outcome of your upgrade, consolidation other next project. Find out how to reduce support calls and take control of your environment to ensure a consistent user experience across your enterprise. Leverage Notes-native tools like roaming and policies to prevent help desk call headaches. Find out what 3rd-party tools are available to help you control your clients. Learn how to foster an environment for upgrade acceptance with best practices to train your end users and help desk staff for upgrades.